Customer Testimonials

Gill Watson
February 27, 2017

The stove room staff provided fantastic service throughout, and we're thrilled with the Rais burner and limestone surround. Mark removed the old fireplace and installed the stove while we were away and it was lovely to come home to the new stove with everything removed and cleaned up. A highly professional team and great customer service. We would certainly recommend them.

B Isherwood
February 11, 2017

Thanks to Mark, Nicola and the team, from purchasing to installation it was all pleasant and very professional and I love my stove. Would highly recommend The Stove Room.

Mandy Winckworth
November 21, 2016

I am delighted with my Hobbit stove, which despite my initial worries, fits perfectly in my small Victorian-style fireplace. It looks like it's always been there! The installation team were very friendly, helpful and tidy. Many thanks.

September 23, 2016

Hiya Mark

Having got back from work after a particularly difficult day I was so pleased to see the finished job.
I’m made up with the work the Daves have done. It’s neat and they have cleaned up brilliantly. They were so friendly, informative and helpful. Both the Stovax and the hearth are lovely.

Thanks so much to you, the shop team and to the Daves. I’ll be in to buy my thermometer, wood moisture thingy – Dave #1 mentioned something else I might need. I have to say you are a great team and it’s been a pleasure to deal with you all.

I will transfer funds tonight to clear the bill.



September 23, 2016

Hi Mark and Nicola,

Thank you for such a great service. We are so happy with our new stove!

I have just transferred the balance for you

Kind regards,

James Harmer
September 15, 2016

Great customer service and fantastic stoves to choose from. We wouldn't hesitate to recommend the Stove Room and have used them twice now. Tanya is very knowledgable and did everything she could to help us to organise a quick install whilst Mark ensures that the fitting and products are perfect for you. Five star!

Jonathan Duncan
September 14, 2016

Fantastic service from start to end. Really helpful advice in store when choosing the right stove for the room. Thereafter everything was super efficient. The fireplace and chimney all prepared and the stove fitted in less than two days, couldn't believe how tidy everything was! Stove fitted and I absolutely love it - can't recommend the stove room enough.

Tomm Childs
September 12, 2016

Thanks to all at the Stove Room and the installation team. They've done a brilliant job, were quick, clean and tidy and really helpful with getting us started.

They've been easy to deal with throughout the process, offering help and advice and were quick to respond to emails.

Thank you!

Gareth Pawson
September 7, 2016

From our first visit when we were first looking at getting a log burner all the way through to the fitting, the customer service was second to none. The sales team were friendly and knowledgeable and the instalation was spot on. The work was carried out to a very high standard in only a day and a half and they left the place really clean. Would definitely recommend the stove room to anybody looking at getting a log burner.

Elaine Spruce
August 19, 2016

Mark and his men, Dave and Chris recently fitted two Clearview stoves for my husband and I and we were thrilled with both installations. We initially had concerns about the finishes recommended; however, we now know that these were correct and need not have doubted their judgment. They always arrived on time, were personable, hard working and all took pride in their workmanship that resulted in the high standard of finish we were hoping for. We cannot thank them enough for two jobs extremely well done and would have no hesitation in recommending them to anyone else.

Also thank you to both Mark and Nicola for their fantastic customer service and invaluable advice. Top marks for The Stove Room from us!

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